Terms and Conditions - www.sport-tiedje.co.uk - The Fitness Specialists!

Monday - Friday: 7 am - 10 pm, Saturday + Sunday: 8 am - 10 pm
We will be happy to advise you by phone - now until 10 pm even at the weekend - free of charge!
freephone: 00800 - 20 20 2772
international hotline: +49 (0) 4621 4210 944
Starting at 70 and 700 GBP respectively: Free shipping throughout UK with up to 3% discount + We ship worldwide. Please select:

 updated:

>> Terms and Conditions

If you have any queries regarding dispatch and delivery charges, please refer to our Terms of Delivery.

Batteries do not belong in the household rubbish. Further information can be found on Service Informationen.

General Terms and Conditions

(updated: 21.09.2009)

§1: General

Orders placed by private or commercial customers with the Sport-Tiedje GmbH are subject to these general terms and conditions. The Sport-Tiedje GmbH, Flensburger Str. 55, D-24837 Schleswig, is the contracting party. Contradictory or conflicting conditions of the customer will not be accepted or acknowledged; this applies even if Sport-Tiedje carry out deliveries without reservation in full knowledge of conflicting conditions of the customer.

§2: Conclusion of Contract

When placing an order, the customer makes Sport-Tiedje an offer regarding the completion of a contract. The receipt of the order is confirmed by an automated email. This email does not indicate whether the offer has been accepted. The acceptance of the offer is confirmed and the sales contract valid upon the receipt of another email, the sales confirmation, or the dispatch of the ordered goods.

A window showing all the information entered by the customer will appear before the order is sent off. Typing errors can be corrected using the "change" button.

Please refer to these terms and conditions' §3 regarding the languages which can be selected for the conclusion of the contract.

The contract text is stored by Sport-Tiedje. The user can look at, save or print the terms and conditions on Sport-Tiedje's website. Furthermore, the customer receives the terms and conditions in writing with the invoice.

§3: Prices

All prices listed include the statutory VAT. The prices from the date the order was placed apply. The product information shows the VAT rate applied. Sport-Tiedje deliver to the countries listed below solely those products listed in the respective online shop, determined by the website address, at the prices stated on the respective website. The costs incurred for the delivery to these countries are shown in the online shop, during the order process and are confirmed when the customer receives the order confirmation.

CountryOnline-ShopLanguages
Germanywww.sport-tiedje.deGerman, English, French
Austriawww.sport-tiedje.atGerman, English
Denmarkwww.sport-tiedje.dkDanish, German, English
Swedenwww.sport-tiedje.seSwedish, German, English, Danish
Francewww.sport-tiedje.frFrench, German, English
Great Britainwww.sport-tiedje.co.ukEnglish, German
Netherlandswww.sport-tiedje.nlDutch, German, English
Belgiumwww.sport-tiedje.beFrench, Dutch, German, English
Italywww.sport-tiedje.itItalian, German, English
Hungarywww.sport-tiedje.comHungarian, German, English
Finlandwww.sport-tiedje.fiFinnish, German, English
Norwaywww.sport-tiedje.noNorwegian, German, English
Delivery to Norway is tax-free. Please note that, in this instance, there will be additional tax and customs charges upon delivery which Sport-Tiedje have no influence on. The payment of these fees is the customer's responsibility.

§4: Dispatch

Small goods are sent by DHL, UPS or DPD. Large, heavy or bulky orders are sent by freight carrier. Transport insurance is included in principle. The parcel service delivers beyond the apartment door, the freight carrier beyond the first lockable, ground-level door (e.g. not to the cellar, attic or other rooms).

 

§5: Cancellation Policy

End-consumers who accept deliveries in the above mentioned countries have a 14-day right of withdrawal. This does not apply to commercial customers. Extra costs (e.g. customs duty) for returns from Norway are to be covered by the buyer.

Right of Withdrawal
The customer has the right to withdraw from the contract in written form (e.g. letter, fax, email) within 14 days without giving any reason. This period begins after receipt of these instructions in written form but not until the recipient has received the goods (for multiple deliveries of similar items not until the first partial delivery) and not until Sport-Tiedje have carried out their duty to supply information in accordance with § 312c par. 2 BGB (German Civil Code) in conjunction with § 1 par. 1, 2 and 4 BGB-InfoV (German Civil Code) and carried out their duties in accordance with § 312e par. 1 sentence 1 BGB (German Civil Code) in conjunction with § 3 BGB-InfoV (German Civil Code). Sending off the withdrawal declaration or goods in time is sufficient in order to comply with the cancellation deadline. The withdrawal declaration is to be sent to:

Sport-Tiedje GmbH, Flensburger Str. 55, D-24837 Schleswig
E-Mail: info@sport-tiedje.de, Fax. +49 (0) 4621 4210 19.

Consequences of Withdrawal
In the case of a valid withdrawal, the goods and services received from both parties are to be recompensed and any advantages gained (e.g. bank interest), if applicable, reimbursed. If the customer cannot recompense Sport-Tiedje the received goods and services in full or only in a partially worse condition, he or she will have to pay compensation. This does not apply if the returned good's loss of value is down to testing - just like the customer could have done in the shop. By the way, having to pay compensation due to the deterioration of the product despite using it as inteded can be avoided by not treating it like your personal property and refraining from doing anything which might affect its value. Goods which can be sent by parcel post are to be returned at Sport-Tiedje's risk. The customer has to cover the costs of returning the goods provided the goods received are those ordered and if the value of the returned goods does not exceed 40EUR or the customer has not paid the full amount or the installment as per contract, even if the value of the good(s) does exceed 40EUR. In any other case the return is free of charge for the customer. Goods which cannot be sent by parcel post will be collected. The obligation to refund payments has to be fulfilled within 30 days. For the customer this period begins when the withdrawal declaration or the goods are sent off, for Sport-Tiedje with the receipt of the latter.

If the customer has financed this contract with a loan and cancels this contract, the loan contract is no longer binding if both, this contract and the loan contract, are one financial unit. This can be assumed in particular if Sport-Tiedje are also the lender or if the lender cooperates with Sport-Tiedje regarding the financing. If Sport-Tiedje have already received the loan amount when the cancellation takes effect, the lender in relation with the customer will join Sport-Tiedje in their financed contract's rights and obligations regarding the withdrawal or return's legal implications. Should the customer wish to avoid a contractual obligation to the greatest extent, they are advised to cancel both contracts seperately.

Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of
- goods which are customised or not suitable for the return or go off quickly or would expire,
- audio or video recordings or software if the customer has unsealed the supplied media,
- newspapers and magazines.

§6: Warranty

The customer's warranty rights comply with general statutory provisions.

The period of limitation for warranty claims for private customers is 2 years. Damage in transit has to be reported to the freight carrier upon receipt of the goods. Sport-Tiedje ask customers to report concealed damage to them within 5 working days. However, failing to do this will not affect the customer's statutory rights providing you have ordered as a consumer for private use.

The period of limitation for warranty claims for commercial customers is 1 year. Furthermore the inspection and reprimand obligation in accordance with §377 HGB (German Code of Commercial Law) applies.

§7: Reservation of Proprietary Rights

The delivered goods remain property of the Sport-Tiedje GmbH until paid for in full.

§8: Partial Nullity

Should individual provisions of the contract for delivery or of these terms and conditions become void, the remaining provisions shall not be affected.

§9: Applicable Law

The law of the Federal Republic of Germany under exclusion of the UN Convention on Contracts for the International Sale of Goods applies to contracts with the Sport-Tiedje GmbH.

If the customer is a registered merchant, a legal person or a public institution (having no legal capacity), the competent court is declared at Sport-Tiedje's company headquarters. The place of performance is Schleswig. This does not apply to private customers.

www.sport-tiedje.co.uk - The Fitness Specialist!

  • Mo.-Fr.: 7 am - 10 pm
  • Sa.-Su.: 8 am - 10 pm
  • Order and Info Hotline: 00800 - 20 20 2772 (freecall!)
  • International Hotline: +49 4621 4210 944